BOMA (“we”, “our”, “us”) is a multi-service booking and ordering platform that allows users to book hotels, reserve restaurants & bars, order pharmacy products, buy oil, request car services, and book air tickets.
This Privacy Policy explains how we collect, use, protect, and share your information when you use the BOMA mobile application (“App”).

By using BOMA, you agree to the terms described here.

1. Information We Collect

1.1 Personal Information

We collect the following details when you register or use any service:

• Full name
• Email address
• Phone number
• Delivery or service addresses
• Profile details
• Identity details (if required for hotel or flight bookings)

1.2 Booking & Order Information

Depending on the service you use:

• Hotel booking details
• Restaurant/bar reservation details
• Pharmacy product orders
• Oil product orders
• Car service requests
• Flight ticket booking details

1.3 Payment Information

Payments are processed by secure third-party providers.
We never store full card or banking details.

1.4 Location Information

With your permission, we collect:

Approximate or precise location
Used for:

• Nearby hotels and restaurants
• Pharmacy delivery
• Car service pickup
• Oil delivery

1.5 Device & Usage Information

We may collect:

• Device model, OS version
• IP address
• App usage logs
• Crash and performance data

This helps improve app performance.

2. How We Use Your Information

We may use your information to:

✔ Provide core services:

• Process hotel, restaurant, pharmacy, oil, car service, and flight bookings
• Deliver products to your location
• Confirm bookings and send updates

✔ Improve user experience:

• Enhance app features
• Personalize recommendations

✔ Communicate with you:

• Send booking confirmations
• Notify about order updates
• Promote offers (you can opt out anytime)

✔ Maintain safety:

• Prevent fraudulent activity
• Monitor suspicious behavior

3. Sharing of Information

We do not sell your personal data.
We only share information when necessary to provide our services:

3.1 Service Providers & Vendors

Depending on what you book/order:

• Hotels
• Restaurants and bars
• Pharmacy partners
• Oil sellers
• Car service providers
• Flight booking partners

They receive only the information required to complete your service.

3.2 Payment Gateway Partners

To process payments safely.

3.3 Legal Authorities

If required by:

• Law enforcement
• Court orders
• Legal obligations

4. Data Security

We use multiple security measures:

• Encrypted communication (HTTPS)
• Secure servers
• Restricted access
• Regular security audits

Still, no system is 100% secure.

5. Your Rights & Choices

You can:

• View or edit your profile
• Delete your account
• Request deletion of collected data
• Disable location access
• Manage notification preferences

To request changes, contact us at:
[Your support email]

6. Children’s Privacy

BOMA services are not intended for users under 13.
We do not knowingly collect data from children.

7. Third-Party Services

Our app integrates with:

• Mapping services
• Payment gateways
• Travel APIs
• Hotel/restaurant partners

Their privacy practices are separate, so review them individually.

8. Policy Updates

We may update this Privacy Policy occasionally.
Changes will be posted in the app or website.
Continued use means you accept the updated terms.