Welcome to BOMA (“we”, “our”, “us”).
These Terms & Conditions (“Terms”) govern your use of the BOMA mobile application (“App”) and all services offered through it.

By using BOMA, you agree to these Terms. If you do not agree, please do not use our app.

1. Use of Our Services

BOMA provides multiple services including:

• Hotel booking
• Restaurant & bar reservations
• Pharmacy product ordering
• Oil product purchase & delivery
• Car service booking
• Flight ticket booking

You agree to use these services only for lawful purposes.

2. User Account

To access most services, you must create an account.

You agree to:

• Provide accurate information
• Keep your login credentials secure
• Not allow others to use your account
• Be responsible for all activities under your account

We may suspend or terminate accounts that violate these Terms.

3. Service Providers

BOMA works with third-party vendors such as:

• Hotels
• Restaurants
• Pharmacy stores
• Oil suppliers
• Car service providers
• Travel and flight partners

Each service is fulfilled by the respective partner.
BOMA is a facilitator, not the direct service provider.

We are not responsible for:

• Quality of hotel rooms, food, products, flights
• Delivery delays
• Service provider behavior
• Service availability

Any disputes must be handled directly with the vendor unless stated otherwise.

4. Bookings & Orders

When making a booking or order:

• Ensure information you provide is correct
• Prices shown may change based on availability
• Confirmation depends on the vendor’s acceptance

We reserve the right to cancel bookings in case of:

• Invalid information
• Vendor unavailability
• Technical errors

5. Payments

Payments made through BOMA are processed by secure third-party payment gateways.

You agree that:

• You will provide valid payment details
• BOMA does not store your full payment information
• Payment issues must be resolved with the payment provider or bank

6. Refunds & Cancellations

Refund and cancellation policies vary based on the service provider.

Examples:

• Hotels may have non-refundable bookings
• Flight bookings follow airline policies
• Pharmacy orders may not be refundable
• Car service cancellations may incur charges

BOMA will follow vendor-specific refund rules, not our own.

If you request a refund, we will assist but final approval depends on the vendor.

7. Location Services

Some features require access to your location:

• Nearby hotels/restaurants
• Delivery addresses
• Car service pickup
• Oil delivery

You may enable or disable location in your device settings.

8. User Responsibilities

You agree NOT to:

• Misuse the app
• Make fake bookings
• Provide false information
• Attempt to hack, damage, or reverse-engineer the app
• Harass any vendor or delivery partner

Violation may lead to:

• Account termination
• Legal action
• Blocking future access

9. Intellectual Property

All content within BOMA (logo, design, graphics, text, features) is owned by BOMA or licensed to us.

You may not:

• Copy
• Reproduce
• Distribute
• Modify
• Create derivative works

Without our written permission.

10. Third-Party Links

BOMA may contain links to external websites or services.

We are not responsible for:

• Their content
• Their privacy practices
• Their policies

Users must review third-party terms separately.

11. Limitation of Liability

To the maximum extent permitted by law, BOMA is not liable for:

• Service provider issues
• Delays or cancellations
• Loss of data
• Loss of money
• Personal injury
• Technical failures
• Any damages arising from using or not being able to use the app

You agree to use BOMA at your own risk.

12. Termination

We may suspend or terminate your account if:

• You violate these Terms
• You misuse the services
• Required by law
• Suspicious or fraudulent activity is detected

You may also delete your account anytime.

13. Changes to the Terms

We may update these Terms occasionally.
Updates will be posted in the app or on our website.

Continued use of the app means you accept the updated terms.